How can I cancel my subscription

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  • Updated 10 months ago
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Also I hadn't realized that the renewal had gone through on my card can I be refunded the prorated amount left on my subscription?
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Eduardo0276

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Posted 10 months ago

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Michelle C, Employee

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Hello Eduardo,

It would be best practice to call into support to cancel your account and get a refund processed. Please call in at 1-800-710-1998.  We are still open for another 20 minutes and will be back in tomorrow at 6am MST (Arizona time).
I also want to cancel the account but I tried to call this number many times but did not get any answer!
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Michelle C, Employee

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I apologize, I can process the closure of the account for you. This will stop all further billing and you will receive an email conformation about the closure today. 

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