This conversation has been merged. Please reference the main conversation: How do I voice my complaint with regard to the email service?
Small business, which I sense represent the majority of your firm's business, struggle daily to appear credible and professional when interacting with others in the business community. Being unable to respond promptly to emails, unable to send messages with attachments, or simply not receiving inbound emails...this makes us look like we're in the bush leagues compared to larger businesses. The actual and opportunity cost of being stuck with that image can't be overstated.
Please, fix these problems expeditiously or we will move our business to another provider.
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