Homestead on Blacklist! Not good for business!

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  • Updated 6 years ago
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I have been trying to email a customer and it keeps bouncing back to me. Apparently Homestead is being blocked. We thought it was her provider, but it seems to be mine, Homestead.

"the sender's provider has been placed on a blacklist"

Below is the message my customer received from her provider.

Hello,

Unfortunately we will not be able to resolve this, the sender's provider has been placed on a blacklist. Likely the provider is very aware of this and is working on correcting them getting flagged. These blocks are still in effect: http://www.spamcop.net/w3m?action=che... and it is afflicting more than the report two IP addresses that we logged. Your vendor will need to work this out with their provider as we do not have control over those servers.

2013-09-21 22:53:50 H=smtp3.homesteadmail.com [209.157.71.83]:52053 I=[174.120.240.9]:25 F= rejected RCPT : "JunkMail rejected - smtp3.homesteadmail.com [209.157.71.83]:52053 is in an RBL on rbl.websitewelcome.com, see Blocked - see http://www.spamcop.net/w3m?action=che..."

2013-09-21 22:56:52 H=smtp6.homesteadmail.com [209.157.71.86]:59321 I=[174.120.240.9]:25 F= rejected RCPT : "JunkMail rejected - smtp6.homesteadmail.com [209.157.71.86]:59321 is in an RBL on rbl.websitewelcome.com, see Blocked - see http://www.spamcop.net/w3m?action=che..."

Your vendors DNS information:

$ dig mx candibelts.com

; <<>> DiG 9.8.3-P2-RedHat-9.8.3-3.P2.fc16 <<>> mx candibelts.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<<>> DiG 9.8.3-P2-RedHat-9.8.3-3.P2.fc16 <<>> inbound.homesteadmail.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 23229
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;inbound.homesteadmail.com. IN A

;; ANSWER SECTION:
inbound.homesteadmail.com. 223 IN A 209.157.71.80

;; Query time: 35 msec
;; SERVER: 172.17.40.1#53(172.17.40.1)
;; WHEN: Sat Sep 21 23:55:12 2013
;; MSG SIZE rcvd: 59
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Carolyn3261

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Posted 6 years ago

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Mike F., Alum

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Official Response
Hello everyone. Sorry again for the ongoing email issues. We still to not have an ETA for this issue so want to share the following link with you so that we can channel your questions or concerns and help everyone.

Still having email issues. https://community.homestead.com/homes...