Homestead forms not working? Not receiving emails.

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  • Updated 6 years ago
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I am not properly receiving my forms from my websites, the problem started about a week ago. I chatted with teir 1 & 2 support whith no success. Said they had to transfer me to advance level support but by that time, they were closed.
Homestead you have an issue with the email delivery of your forms. It is not a yahoo, hotmail, or gmail issue it is a Homestead issue, lets get it fixed.
If I delete the submit button and install a new one, it will be good for one form, that is it, any forms filled out after that will not be delivered to my email.
Your text forms are just a scrambled mess also.
I depend on these forms for my business, lets get it fixed.
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custom9191

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Posted 6 years ago

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Mike F., Alum

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Official Response
Sorry for the frustration regarding the email forms.

We are glad that you found a resolution. The recent Spam and DDoS attacks that we've seen in the news recently have gained world wide attention. Our email administrators will continue to work diligently to keep legitimate emails from being blacklisted.

Before creating or changing email accounts the first troubleshooting step is to check your existing email account and make sure that the emails are not showing up in a junk or spam folder. Most web based email providers have their own built in spam blocker.

Next if your email service has a quota on storage, make sure your quota is not full. (Homestead email accounts currently have a limit of 250 MB.

If that does not work, then experiment with changing the email address that the forms are being sent to. If you do not have an alternate email address, we can help you create a new email address and forward it to another address if you wish.

Thanks!