Homestead won't let me delete unwanted site

  • 0
  • 1
  • Problem
  • Updated 2 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Shortly after creating a site for my daughter and setting up the pointing process for a domain she already owns, my daughter decided she preferred the site she'd created elsewhere with a different company. She has now arranged for her domain to be used directly on the site she'd created. I've tried deleting the Homestead one but, as the attached screenshot shows, I'm being prevented from doing so. Please help!
Photo of KarenM

KarenM

  • 540 Points 500 badge 2x thumb

Posted 2 months ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,016 Points 10k badge 2x thumb
Hey there KarenM
It will not let you delete the site because you have a domain associated with it. Since she is not using the domain with us, you would just have to go into the "Domains" tab, delete the domain from the Homestead account, and then you can delete the site.

Let me know if you have any trouble!
Photo of KarenM

KarenM

  • 540 Points 500 badge 2x thumb
Thanks for this, Elyzabeth. I have attempted this twice, but keep getting an 'unexpected server error'. See attached.
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,016 Points 10k badge 2x thumb
Hi KarenM
I could see on my end that you deleted that domain, it just encountered an error actually removing it, so I pushed it through on my end. You should see that off of your account now.
Photo of KarenM

KarenM

  • 540 Points 500 badge 2x thumb
That's great - many thanks, Elyzabeth.
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,016 Points 10k badge 2x thumb

This conversation is no longer open for comments or replies.