Home page not showing up, when I am trying to edit...it is blank?

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Working in site builder plus on an IMac(NEWER) I have tried Safari and Firefox. Same thing. Home page not showing up, when I am trying to edit...it is blank? Also have items not showing up with ? in their place, plus I cannot switch from page to page without getting an error message. Plus I cannot upload photos without trying 4 or 5 times and having to log out and back in again. Also cannot publish same as trying to upload photos. This always happens. It works ok for a week after I complain and then back to the same old thing? Any help to change this would be great. 
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Amylearned1388

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Posted 4 months ago

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Michelle C, Employee

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Hello,

I apologize you are experiencing this and unfortunately it may be browser or device related. When I open the editor I am able to access all pages and load the content without issues. None of the elements display as "?". Would it be possible to use Google Chrome?

I would also like to recommend consider switching to WebsiteBuilder. The Sitebuilder plus software that you are currently using is becoming outdated with the advancements in technology and you may see issue occur. Switching will provide many benefits for the website overall and you will have a better experience editing and viewing the site.  There is no rush to switch and you can build in the background while your current site remains up and running. If you would like to explore the new builder you can add a new site to your account to get access. 


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