hijacked web address

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  • Updated 8 months ago
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website Hijacked, displays other content, the about us page is something from usenet. the home page is showing مسلسلات - Mosalsalat. this is affecting our bus company's bookings. please can we have someone from tech support look at this urgently. url is www.ebusmacthur.com. ebus@outlook.com.au email contact.
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ebus0701

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Posted 8 months ago

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themieleman, Champion

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According to ICANN WHOIS: "The requested second-level domain was not found in the Registry or Registrar’s WHOIS Server."
Where is your domain registered? Check it out with your registrar. You domain may have expired and you may need an email contact update.
(Edited)
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ebus0701

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Its was done through homestead. Which is why we are surprised to see this. Question is how do we fix it ?
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Elyzabeth , Official Rep

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Hello,

This is happening because your nameservers are incorrect. It seems that you did the Cloudflare set up, but you didn't delete all nameservers before adding Cloudflares, so you have 2 Cloudflare nameservers and 1 from Homestead. Your domain doesn't know where to direct.
I will delete the Homestead nameserver, this should resolve this issue.
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ebus0701

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Hi Elyzabeth,
thank you. The problem is still there and we are now getting notices from Google of copyright infringement. We really need this fixed its affecting our business as the bus company bookings are web based. 
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Drew N, Alum

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I have reset your nameservers to ours so the site should come up, but will not be secure. Please reach out to us during the week if you need assistance getting the site secured.

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