Hi My account has been hacked Does anyone know about Homestead's backup policy?

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Hi My account has been hacked and I'm afraid they going to make drastic changes like delete sites that I cannot recover. I was told once that Homestead keeps them on their servers for only about 2 days. Does anyone know. Also how to back up my sites outside of Homestead?
BTW I have changed passwords, etc which doesnt work. These are sophisticated cyber thieves and there is quite a bit of money involved. http://www.texasrealestateschoolonlin...
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Mike5490

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Posted 3 years ago

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Brian4612, Champion

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When you log into Homestead, look at website manager tag and just a bit to the right you will see small blue text with a downward arrow, click on that and from the drop down displayed choose create downloadable Archive copy and you can save a complete set of files of your website. But I now ask the question Why do you think your website has been hacked..it seems a bit random unless someone else has your password.
(Edited)
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Drew N, Alum

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I don't see anything unusual on the account. The vast majority of log ins is from a single IP address. All log ins going back to September are showing as either Austin, Dallas or Houston(once).

Make sure you have a good and current security program installed and run a full system scan. If your computer is clean, then changing the password will work. You can make a very complicated and pretty random password quite easily.

To answer your original question, the back up runs on the weekend when we are closed. During business hours we can restore the site to the state it was in the previous Saturday.
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Mike5490

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Thanks Drew,
I have been with Homestead since the beginning, have over 100 sites and spend countless hours on my sites and pay per click so I am pretty familiar with it. I have been suspecting for a long time that someone was "spoofing" my site..i.e redirecting traffic. I have very good reason to suspect some people that work for my affiliate in Pakistan. I can see from my Last 100 Visitors that there are many recurring clicks from the same IP address (that shows a Time of First page view to be 10 hours ahead of my CST. And coincidentally about the times of those visits, I will get a notice that my changes to so and so page have been saved in a new file when I did not make changes to that page.
The company I am an affiliate for is very very sophisticated and several of us have suspected that part of their business model is to steal from affiliates like myself.
I have changed my password regularly but I suspect they have hacked into my homestead account (or web site) and have some sort of backdoor into it.

I have security on my computer and scan regularly but I feel like they are not necessarily in my computer but have hacked into the homestead site. Since homestead is very simple to use and designed for laypeople, I suspect it might be somewhat easily hacked by professionals. Could that be true?

BTW, I am in Austin and have not logged in from Dallas or Houston. When I look at the Last 100 visitors and see regular visitors over many months, the locations are odd, like Mt Laurel, NJ or Atlanta,Ga or Canada.(When I market only to Texas) I wonder since they are so sophisticated if they could be "masking" their IP addresses?

This is very serious and involves a lot of money. What can I do? I would really like it it someone from Homestead will work with me on this.I can give you my PIN if you like

Thank you
Mike Stotts
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Brian4612, Champion

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I am sure Drew will be able to have a deeper look for you but as for visitors from different locations, well that's to be expected considering your website is available on the world wide web. I am not saying that being hacked is impossible because nothing is impossible this day and age.  Countries spend billions on anti cyber crime but I would suspect, getting into Homestead servers would be difficult and even if the did there would be hundreds of thousands of websites. The building programme is indeed simple for users with little or no HTML experience but that does not mean that the servers are not protected to a very high standard. I hope Drew can give you a definitive answer. All I would suggest is to create a very difficult password using random characters as well as capitals, numerals etc. You could purchase a military grade incription programme to generate passwords that are "almost" impossible to crack. Good Luck
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Drew N, Alum

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The discrepancy with Dallas and Houston may be an issue if they managed to get your password, but it could also be just the IP that your ISP provided is registered to that city. I would be more concerned if they were logging in from various locations around the world. It is very difficult for them to figure out your password if it is a complicated one. Normally they find it via a virus. They would need the password to get in, so if your password is strong and you regularly change it, it is unlikely they will get in.

The site stats you are looking at, even if strange, can do no harm to you. Those are strictly views of the published site. I was looking at actual logins to your account of which nothing seemed unusually. If you can keep track of when you log in and when you publish changes to what pages and sites we can see if someone is publishing when you are not logged in.

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