Help Please, websitebuilder taking forever to load and crashing

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Help please, websitebuilder is taking forever to load and crashing/getting stuck. Signing out and in again did not help.  SampleTherapySite.homesteadcloud.com
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michelle5724

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Posted 10 months ago

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Mark5665

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I once had that problem (SiteBuilder desktop). Turned out I had too many elements, I tihnk about 7000. Starting up a second site cured the problem.
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Lynn1286, Champion

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Your site loads up when I tried it.  I just used WebsiteBuilder a few minutes ago and it was fine.  Maybe try emptying your cache then signing in again?
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michelle5724

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Thanks. I should have stated that the issue is in build mode. :(
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Lynn1286, Champion

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It could still be a browser "back-up" on your computer and emptying the cache might help.  I am not having any homestead issues here on the east coast.
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michelle5724

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Will try it - thank you
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Elyzabeth , Official Rep

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Hello,

Which site are you experiencing this issue with? I see you have several. Is this issue still happening on your end? What browser are you using?
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michelle5724

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Hello, although I managed to get it mostly unstuck by clearing cache as the other poster suggest, I am still having trouble with the photo editor never loading fully to use any of the edit options. Using Chrome. The site is sampletherapysite@homesteadcloud.com and the associated domain is longislandtherapyteam.com.  thanks
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Elyzabeth , Official Rep

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The photo editor in that builder is no longer available. Images will need to be edited outside of the builder before they are uploaded.

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