HELP! My account has been disabled due to an expired credit card!!! Support is closed!

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  • Updated 12 months ago
Archived and Closed

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HELP!  My account has been disabled due to an expired credit card. Usually I would get one or two emails saying "update your credit card expired" but did receive any of those emails. I need me site up today! If i can private message with a homestead staff, that would be great. Support is closed!! I have tons of people calling me. Large organization! Drew can I private message you to update the CC info??
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patti2506

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  • very anxious and distrubed

Posted 12 months ago

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themieleman, Champion

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You can update your credit card information using your by selecting Account > Billing and payment > Edit >.
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patti2506

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I cannot, they disabled my account!!! I can't get in at all.
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susan2829, Champion

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Unfortunately Support is unavailable until Monday.
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patti2506

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I think Drew can help me if he responds. Thanks, all.
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themieleman, Champion

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patti2506

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Thank you, just did.
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patti2506

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FYI Everyone - the "conversation is private" function doesn't work as I see my second post out there on the forum. I know I checked the box.  Oh well.
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susan2829, Champion

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Actually it does work - you are just able to see it, but no one else except Support Staff (Drew) can.
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patti2506

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Thank u!

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