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1ST PROBLEM: Subdomains is missing under 'Domains' for

2ND PROBLEM: Website is NOT working at all, goes to another website, and I cannot fix the problem. I also published the Index page with Sitebuilder, website still doesn't work.

Seems to still point to my other website no matter how many times I change it.
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Posted 4 months ago

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themieleman, Champion

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Are you using Sitebuilder Plus? If so, maybe these instructions will help you.
To install the new page as your home page, select the page > Page Settings > Page Name > enter "index.html" > save. Remove the page name from your previous page.
Next, you can add the new home page to your site navigation menu by selecting the menu > Use the Site Navigation Menu Settings > Links > + to add the page > follow the instructions in the command box to locate your new home page > select the page from your files > OK. Now, you can scroll to the bottom and edit the page title. Since you have only one page, it should now be the only page on the menu and it should appear with the page title you've chosen and it will respond as the home page.
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None of this answers any of the problems I’m having. How do I contact support?!
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Michelle C, Employee

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Hello Michael,

The domain is connected to a WebsiteBuilder website and this software does not have the sub domains option which is why it is not present under the domains tab. If you need to set up sub domains you can do so using advanced DNS settings. What website are you having trouble seeing online? 

If you would like to call into support you can reach an agent at 1800-710-1998 Monday-Friday. 

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