Hello. I am just curious why my account is suddenly $25 more expensive than it has been in the past three years.

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To my knowledge I added no services to warrant an increase in price. Since there is no way to contact customer service on Homestead, it looks like I have to post here and hope the question finds its way to the billing department.
(That is a major red flag in most industries, by the way)
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Maethius

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Posted 1 year ago

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susan2829, Champion

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There was a price increase of $2.00/mon or $24/year beginning November of 2016. Notification was posted in here as well as email notification.

When you post in here you are actually reaching ALL departments of Homestead. Drew is a Homestead employee and the Community manager and members also help out.

Hours of Operation for Live Support
Sales:  1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998

Phone:
Mon-Fri 6:00am - 5:00pm MST(No DST)
Sat-Sun Closed

Community:
Homestead Techs available Mon - Fri
Community Members - Available 24x7
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Maethius

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I appreciate the prompt reply. I will have to check how I receive notices.

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