Hello how can I speak to a homestead support person?

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Hello how can I speak to a homestead support person? I am looking to go live with my updated mobile friendly website and need to direct two websites to it. I am in Australia so I need a Homestead land line number as opposed to a 1800 number to call. Many thanks. I have seen the youtube video instructions but it does not make sense to me. Sorry. Thanks. 
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David9486

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Posted 2 months ago

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Michelle C, Employee

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Hello David, 

Unfortunately, all of our support numbers are 800 numbers. I can definitely help you out with this. What domain names do you want to connect to the new site?
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David9486

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HI Michelle 

Many thanks for replying. Sorry for my late response. 

I would like to go live with the mobile version and ensure when people type in the following two web site names they get transferred to the new site. 

governancearchitects.com
govern.net.au 

Please let me know if I need to do anything else

Many thanks Michelle

David 
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Elyzabeth , Official Rep

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Hello David.


I have moved the domain governancearchitects.com over to the new site. It is already working on my end.
Unfortunately, we do not have control over govern.net.au to point it to that domain.
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David9486

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Many thanks Elyzabeth. When I try to open my website both from my laptop and mobile www.governancearchitects.com I am getting a 'page not found' error message. Can you kindly look into it please? I am keen to get it available to the public again. 

Many thanks
David
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David9486

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HI Michelle 

FYI   When I try to open my website www.governancearchitects.com  it now comes up with an error 404 message

Regards
David
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Michelle C, Employee

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Hello David,

I got the domain connected properly and the site https://www.governancearchitects.com/ is now showing. 
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David9486

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Many thanks Michelle. You are a STAR.......Are you able to fix the logos as they have disappeared please? Each page has a few missing. When I open the website some of the logos appear as only an empty white square.

Many thanks Michelle

David  
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Michelle C, Employee

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You are welcome! 

When I look at those images they seem to be broken image files. Unfortunately, I would not have a way to fix them you will need to re upload the images onto the page. 

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