having troubles sending emails

  • 0
  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

I am having problems sending emails, responding to emails! HELP!
Photo of Cynthia8014

Cynthia8014

  • 202 Points 100 badge 2x thumb
  • frustrated

Posted 3 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,796 Points 100k badge 2x thumb
It looks like you primarily use IE 11. This can be a problem with IE 11. Can you use Chrome or Firefox to see if that is the problem. If not, tell us what happens.
Photo of Cynthia8014

Cynthia8014

  • 202 Points 100 badge 2x thumb
I was able to send an email out using Chrome. I prefer to use explorer. Is this an issue that will be resolved?
Photo of Drew N

Drew N, Alum

  • 262,796 Points 100k badge 2x thumb
I think the count is about right. You have 846 in your richard@acenergysaver.com Sent Objects. Other folders have some as well, like inbox
Photo of Richard3460

Richard3460

  • 1,438 Points 1k badge 2x thumb
Yes, you are correct. I found some more glitchy twists during this hunt. First to make mention and correction, after selecting items to remove/relocate to a cluod folder, they need to be "saved" not "copy". In my system, it automatically saves to a download folder. When it opens, I rename it so it does not conflict with previous items. It is then dragged or sent to the designated cloud folder. Second, After selecting over 5000 items to move, you found over 800 were not and still in my inbox/"sent". It's important to watch the working circle to make sure it stops before going to the next stroke. What it says, like "empty" may not have yet seen something left behind. Wouldn't it be nice to have a laminated instruction card for this tedious and necessary solution? We only need to do it twice a year!
Photo of Richard3460

Richard3460

  • 1,438 Points 1k badge 2x thumb
Here's a suggestion for Homestead. Have an address collection of clients to notify on a regular basis, putting this Q-card in front of them, identified as, "REMINDER: CLEAN up to KEEP up".
Photo of Richard3460

Richard3460

  • 1,438 Points 1k badge 2x thumb
Here's yet another solution: After deleting or if waiting a long time for nothing to appear, yet it's there, shut down the browser and reopen everything to "refresh" giving the provider to unscramble the mess back in CA. It works instantly, similarly to shutting out and restarting during a long anything within OX.
Photo of Drew N

Drew N, Alum

  • 262,796 Points 100k badge 2x thumb
I will think about these things. I am hoping we get some improvements soon. The cloud storage is an interesting idea.

This conversation is no longer open for comments or replies.