Guest messages not showing up on web... now lost ALL my messages!

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I received an email notification when a guest recently signed my guest book but when I look on my actual website it is not there!  Fortunately the message was in the email but why is it not showing up in my actual website guest book? Well, I just went to edit that page (I used to use the easy-to-use Sitebuilder before I got Win 10) and the Sitebuilder plus editor is telling me things on my page are now not supported! So I tried to rework it a little and replace some things to see if that would help! NOW ALL of my past messages from the beginning of time are missing! I am NOT happy at all! I'm seriously thinking of getting rid of Homestead. The builder was SO much easier before. Now it's a pain in general plus has now caused me more inconveniences!
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MicheleL

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  • completely disappointed!

Posted 2 weeks ago

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Elyzabeth , Official Rep

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Hello MicheleL

Did you remove the guestbook and re-add it? That is the only thing I can think of that would cause all entries to disappear.
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MicheleL

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Yep... Sure did!! I didn't obviously realize that would happen and it would have been nice to know. Ugh! I was just trying to replace images on that page since it wouldn't tell me what the error was of something incompatible and not publishing correctly. My initial problem was that my most recent message was not showing up on my webpage but only in my email. 

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MicheleL

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and now I have none... woohoo
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Elyzabeth , Official Rep

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I am sorry for the messages you lost. My best suggestion would be to use Facebook for interactions like this. The guestbook feature is unfortunately a rather old and outdated one.

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