Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved
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110 Points
Posted 10 months ago
Elyzabeth , Official Rep
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45,038 Points
We are aware of this issue and have passed it along to our developers for a resolution. I will add your account to the ticket to make sure it is fixed.
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110 Points
Elyzabeth , Official Rep
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45,038 Points
We first got reports on Monday. We are working on resolving this but do not have an ETA currently. I am sorry for the trouble. For now, you can get HTML from Google for the map.
gracecovenantchurchkingsport3952
- 60 Points
Elyzabeth , Official Rep
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45,038 Points
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110 Points
Do you have steps on how to create it from google?
Elyzabeth , Official Rep
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45,038 Points
Copy the code and paste it in an HTML element in your builder.
- 60 Points
- 62 Points
- 60 Points
Elyzabeth , Official Rep
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45,038 Points
In the meantime, you can add the map via HTML directly from maps.google.com.
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146 Points
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130 Points
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202 Points
Elyzabeth , Official Rep
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45,038 Points
Visit the Google Maps website. In the top left corner, enter the desired address. The map will be displayed and a window will pop up on the left side. Click Share.

A new Window will pop up. You want to click on the Embed tab of that window. On the left, you may adjust the size of the map, by clicking and selecting from the desired menu option. Once selected, copy the highlighted code.

Go to Sitebuilder and paste the code into an HTML box. You can then drag the HTML box anywhere on the page that you like.
- 62 Points
Elyzabeth , Official Rep
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45,038 Points
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100 Points
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170 Points
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130 Points
I feel your pain - I am computer literate enough to have applied the "work-around" by grabbing HTML code from Google Maps, but I knew there would be MANY others who either didn't understand their instructions or were too hesitant to try fooling around with a website that used to work.
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146 Points
Elyzabeth , Official Rep
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45,038 Points
I apologize for the time it has taken to resolve this issue. There were unforseen complications that lengthened the resolution time. At this point, the Google Map elements are functioning and showing the proper address.
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146 Points
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