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Google maps is returning an SF map for my business, although it is located in San Diego. Address is entered correctly in element.
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110 Points
Posted 10 months ago
Elyzabeth , Official Rep
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45,038 Points
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110 Points
Hi, it seems like you have been aware of it for some time now. My clients are complaining. Not good for business. When will it be fixed? Thank you, Sandra
Elyzabeth , Official Rep
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45,038 Points
Hello,
We first got reports on Monday. We are working on resolving this but do not have an ETA currently. I am sorry for the trouble. For now, you can get HTML from Google for the map.
We first got reports on Monday. We are working on resolving this but do not have an ETA currently. I am sorry for the trouble. For now, you can get HTML from Google for the map.
The same thing is happening to me. What is being done about this?
Elyzabeth , Official Rep
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45,038 Points
We have already created a ticket with our developers to get this fixed. In the meantime, you can remove the map or add it via HTML from Google. I will add your account to the ticket to make sure it is resolved.
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110 Points
+1
Do you have steps on how to create it from google?
Do you have steps on how to create it from google?
Elyzabeth , Official Rep
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45,038 Points
If you go to maps.google.com and find the address you want to display, you can click the Share Button. You should see the tab option that says "Embed a map"
Copy the code and paste it in an HTML element in your builder.
Copy the code and paste it in an HTML element in your builder.
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242 Points
Elyzabeth , Official Rep
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45,038 Points
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146 Points
What is the status of correcting this issue? Thank you.
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130 Points
Waiting as well. Doesn't seem to be any progress
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202 Points
Elyzabeth , Official Rep
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45,038 Points
We still have a ticket out to correct this issue. We do not have an expected resolution date. In the meantime, you can add the map very easily via HTML:
Visit the Google Maps website. In the top left corner, enter the desired address. The map will be displayed and a window will pop up on the left side. Click Share.
A new Window will pop up. You want to click on the Embed tab of that window. On the left, you may adjust the size of the map, by clicking and selecting from the desired menu option. Once selected, copy the highlighted code.
Go to Sitebuilder and paste the code into an HTML box. You can then drag the HTML box anywhere on the page that you like.
Visit the Google Maps website. In the top left corner, enter the desired address. The map will be displayed and a window will pop up on the left side. Click Share.
A new Window will pop up. You want to click on the Embed tab of that window. On the left, you may adjust the size of the map, by clicking and selecting from the desired menu option. Once selected, copy the highlighted code.
Go to Sitebuilder and paste the code into an HTML box. You can then drag the HTML box anywhere on the page that you like.
Please create a ticket for us to as I've tried to delete the map and add a new one. It is still displaying incorrectly. Makes me wonder if this is why I'm getting phone calls from people looking to make reservations with an RV park in another state. You are costing us money!
Elyzabeth , Official Rep
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45,038 Points
I'm sorry for the trouble. We already have a ticket created for this issue, and are working on it. In the meantime, you can follow the instructions above to add the correct menu via HTML.
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100 Points
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170 Points
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130 Points
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146 Points
Elyzabeth , Official Rep
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45,038 Points
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146 Points
