Getting stuck on startup.

  • 0
  • 1
  • Problem
  • Updated 11 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content.

I'm using site builder plus and I can login to my account but cannot edit my website. It keeps freezing up at startup????? 
Photo of Amylearned1388


  • 344 Points 250 badge 2x thumb

Posted 11 months ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 44,782 Points 20k badge 2x thumb
OK, I have cleared this error. I do have a recommendation to prevent this in the future. In your file manager, you have a file that is 188MB and that is huge. It is a lot bigger than we would ever recommend having, because it will slow everything down. I would advise you delete this, otherwise you will experience this error again soon.

This conversation is no longer open for comments or replies.