Getting errors when trying to update DNS

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  • Updated 3 years ago
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getting a message " It appears that our partners are experiencing some technical difficulties, so we are unable to process your request at this time. Please try again later. " when trying to update DNS. Its been a month now and that message has not gone away.
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brent0907

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Posted 3 years ago

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Drew N, Alum

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What records do you need to update? I am not seeing any issues updating. I can take a look for you though
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brent0907

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This is for the domain 'addsomespace.com', when I got to "Edit your nameservers" I get that message and can't edit any of the name servers.

If you could possibly change the DNS records to the following, I'd appreciate that very much.

primary: ns.liquidweb.com
secondary: ns1.liquidweb.com
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Drew N, Alum

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The domain is not registered with us. If you had already initiated a transfer of the domain, then you would no longer be able to update the nameservers until the transfer is completed. If you still need to change nameservers, you will need to do so at the domain host.
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oscar1336

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I get the same message. We have transferred the domain to godaddy and it is already updated. But primary and secondary DNS are your servers and mails are still with you. I need to change the WWW record to a different server ip. How can I do that without accessing your DNS records
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oscar1336

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Also tell me if we need to keep emails with you and move DNS to a different host, what are your MX records ?
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Drew N, Alum

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oscar1336, which domain are you working on?
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oscar1336

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Prostoptestonly.com
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oscar1336

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we have already transferred this domain to Godaddy. We need to keep only emails with you. what are the MX records we should enter in Goddady DNS
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oscar1336

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WE HAVE added records as you mentioned.. but still mail not working

is this correct  "@                       mx.prostoptestonly.com            10" ?
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oscar1336

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A RECORDS
Host         prostoptestonly.com           Points to
mx            prostoptestonly.com             66.96.142.50
mx            prostoptestonly.com             66.96.142.51

mx            prostoptestonly.com             66.96.142.52


Also here in areords we can't add duplicate records "MX" so we added only one
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oscar1336

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issue is ok now
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oscar1336

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sorry still the issue is there
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oscar1336

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let me double check and confirm.. time to time it is ok.. may be DNS
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Drew N, Alum

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Let us know. If it only allows 1 A record for mx, then if there is any issue connecting to the server there is no alternative and it could fail. The 3 records are for redundancy.

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