Getting an error message when selecting a design for website.

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  • Updated 1 year ago
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I've been trying to design my website for the past 2 days and each time I select a design I receive this message:
"You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later."
When will this be resolved?

My domain is ounceofkibou.com
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coach1069

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Posted 1 year ago

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Drew N, Community Manager

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Were you able to get started on it at all? It looks like you might have chosen a design using Sitebuilder, but now it wants to launch Websitebuilder, which is a different builder.
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coach1069

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No.  I was able to get as far as select design. Should I be logging into something different?
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Drew N, Community Manager

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Try it again, any time. It should allow you to select a design again.
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coach1069

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Woohoo!! it worked.  Thank you very much.
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Drew N, Community Manager

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You're welcome.
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coach1069

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Hi Drew, things seemed to have been working well.  I started designing my website and saved several times.  However, when I logged on tonight ALL of the work I completed was gone.  Help please!!!!
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Drew N, Community Manager

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It appears as though you have 2 accounts. Are you using the same editor on this account that you use on the other? or does it look very different?

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