froms not coming to email address

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  • Updated 3 months ago
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i have followed all the steps to have the forms come to my email address when they hit submit, but all it dose is open up my email. Can't figure out why its doing this. I click on the form then, more, then advance, then settings then add the email address won't work. Help!
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tnhtradeshows6970

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Posted 3 months ago

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Michelle C, Employee

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Hello,

If it is opening up your email address on submission, what you did was link the submit button to your email address instead of just adding your email to the form settings. I can help get it corrected by setting it to no link. I have submitted a test form so you should be receiving the email notification with "test" in all the fields. 
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Michelle C, Employee

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There is the issue, there is not a s on the end of your domain name. It should reflect ecwshow.com. 
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tnhtradeshows6970

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damn how stupid am I?  thank You Michelle.  So i should go in delete the website listing on google and reenter it?
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Michelle C, Employee

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No worries, it happens often, its a common and easy mistake to make. If you entered it incorrectly, yes, update the google listing so they have correct information. 
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tnhtradeshows6970

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it's verified! thank you so much Michelle!
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Michelle C, Employee

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Awesome!!! You are welcome. Glad we got it figured out. 

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