Form Submissions - blank when received

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  • Updated 3 months ago
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It seems as of 4/1/19 we are receiving more than 50% of our form submissions blank via email.  I didn't change any settings.  I looked through our Form Manager and there are multiple submissions with blank fields.  I am very concerned that we are missing inquiries from potential clients.  Please help!
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Michael6182

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Posted 3 months ago

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Elyzabeth , Official Rep

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Hello,

I tested on your site and a normal person will not be able to submit a form submission without filling out the proper information. This means that the blank submissions are done by a bot or someone with the technical knowledge to get around this requirement. So they won't be legitimate contacts/potential clients that you are missing. This typically stops happening on its own after some time.
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Michael6182

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Ok, that's relieving.  Thank you for your response!

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