For over a week I have not received half of the form submissions from my website. Second time posting this problem.

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For over a week I have not received half of the form submissions from my website I have made one work order already and the suggestion I received was to reinstall my submit button and check the email address. See attached: Homestead William S (Social Media Specialist)  (Social Media Specialist) replied to this problem: Many of my emails are not going through Hello, Have you tried a different email address to make sure it is not an issue with your mail provider? If the issue is still happening, try and delete the submit button and re-add a new one and try that II it still continues .
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John0126

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Posted 5 years ago

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Martin

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Same thing is going on here too. Why oh why do I put up with this nonsense?

Can some of you run some test for me? Be sure and let me know the time and date.

All you have to do is enter test in the email line and check four boxes yes.

Thanks


My form is here: http://www.customautosbytim.com/ask.html

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William S

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We are experiencing issues with our forms at the moment and our development team is looking into the issue. I can forward your information if you provide:
-Link to the form you are not getting submissions from
-Email address the forms are being sent to
-Time that the submission was sent 

If you have the submit button selected to email and send to text file, you will see all submissions from your form regardless if you receive the emails.
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sue3175

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I've been having this problem, too.  I have selected the email/text option for the submit button.  Where will I see the submissions?  Is there a way to pull them up here?
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William S

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You can find them at your website manager before clicking edit site. Below the edit site button will be a 'More' drop down and a option for Manage Forms.
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Martin

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The form: http://www.customautosbytim.com/ask.html


A couple that did not make it along with the time:


27 May12:19:37 PMIE 11.0
Win8.1
1366x768United States FlagSanta Rosa,
California,
United StatesComcast Cable (67.180.246.27) [Label IP Address]
 thanks


 www.customautosbytim.com/ask.html
27 May10:51:54 AMChrome 43.0
Win7
1920x1080United States FlagHouston,
Texas,
United StatesAt&t U-verse (23.115.177.213) [Label IP Address]
 thanks

 www.customautosbytim.com/ask.html

The email they are supposed to go to: martin@logancountyonline.com

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Martin

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Hello?

I wrote this mess off the last go around! I am losing money thanks to this rotten service!

Where pray tell do I the "text file"?

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Martin

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Just for everyone's information I made the switch to Jotform.com and was able to figure things out pretty quick. You can see what I came up with here, http://www.customautosbytim.com/ask.html the second box with a white background. Will have to tweak it over the next few days....at laest I will get my forms now......
(Edited)

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