For God's sake your platform was so intuitive and easy-to-use8 years ago... Where are those direct, objective, functional tools????

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For God's sake, your platform was so intuitive and easy-to-use eight years ago... What has happened to all those marvelous direct, objective, functional tools????
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Drew N, Community Manager

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The web has become more complicated in terms of things you need to do. Adding things in does make it a little harder, but it shouldn't take too long to learn. What have you not been able to find?