Some of you might come across the error that can happen with Website Builder sites. It looks like this:
If you see this, have no fear. This is an easy fix.
Step 1: Log out of Website Builder. Everywhere. This fix will not work if the builder is still open anywhere.
Step 2: Log into your Homestead account at homestead.com and click on Websites Manager
Step 3: Choose the site that is experiencing the error from your list of sites (if you have more than one) and click "Rename"
Step 4: Type a "1" at the end of your site name. (You can then, immediately, delete the "1" if you prefer that to not be in your site name. It doesn't matter), click the yellow button that says "Check Availability", then click "Save"
Step 5: Go re-publish and enjoy your functional published site!
If you see this, have no fear. This is an easy fix.
Step 1: Log out of Website Builder. Everywhere. This fix will not work if the builder is still open anywhere.
Step 2: Log into your Homestead account at homestead.com and click on Websites Manager
Step 3: Choose the site that is experiencing the error from your list of sites (if you have more than one) and click "Rename"
Step 4: Type a "1" at the end of your site name. (You can then, immediately, delete the "1" if you prefer that to not be in your site name. It doesn't matter), click the yellow button that says "Check Availability", then click "Save"
Step 5: Go re-publish and enjoy your functional published site!
Homestead FAQ, Employee
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42,916 Points
Posted 1 year ago
themieleman, Champion
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66,248 Points
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300 Points
I am trying to follow the instructions, but the screenshots do not match what I am seeing. Also, how does one "log out" of Website Builder? The only thing I can see is to click on the menu at the top left, click on account home at the bottom, and then log out from there. Am I missing something?
Elyzabeth , Official Rep
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44,948 Points
Hello,
Your website is working, so you either already got these instructions to work or you don't need to do them.
Your website is working, so you either already got these instructions to work or you don't need to do them.
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102 Points
I have tried this fix and is still not working
Todd H, Social Media Specialist
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20,854 Points
I see that you have spoken with support, were they able to help resolve your question?
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124 Points
It did not work...now I have 2 pages coming up Error 404
Elyzabeth , Official Rep
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44,948 Points
You are using Sitebuilder Plus, not WebsiteBuilder, so these instructions wouldn't apply to you.
Elyzabeth , Official Rep
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44,948 Points
Your issue is that you need to fix the links in the navigation menu on your site. I suggest you browser for the page, not try to manually type the name in
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394 Points
This reply was created from a merged topic originally titled Site is down. Cannot do business.
Website pennduidefense.com is not loading. As this is the primary means of retaining my services, this is not good. It appears that all traffic yesterday was from France. I don't operate in France. HELP!
Website pennduidefense.com is not loading. As this is the primary means of retaining my services, this is not good. It appears that all traffic yesterday was from France. I don't operate in France. HELP!
Elyzabeth , Official Rep
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44,948 Points
Hello,
Please follow these instructions to resolve this error
Please follow these instructions to resolve this error
Will Homestead be charging another set up fee for the name changes?
Elyzabeth , Official Rep
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44,948 Points
Hello,
No because it is not creating another site, just updating the name of the current one.
No because it is not creating another site, just updating the name of the current one.
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82 Points
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92 Points
Michelle C, Employee
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14,408 Points
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142 Points
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100 Points
I am having the same issue on my new page InnovativeRVservice.com, I have followed your instructions at the top of this post and still get the same results. Can you point me in a direction to fix this?
Michelle C, Employee
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14,388 Points
Hello,
I do not see a website built and published yet for the site connected to innovativervservice.com. You will see a page not found until something is published.
I do not see a website built and published yet for the site connected to innovativervservice.com. You will see a page not found until something is published.
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100 Points
Interesting, I made a home page and have published it.
Michelle C, Employee
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14,388 Points
When you were building, do you know if you were using Sitebuilder plus or the new software, WebsiteBuilder?
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100 Points
Site builder it what it says. Same one I’ve always used.
Michelle C, Employee
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14,388 Points
Thank you, I see this content built in sitebuilder, is this similar to what you built?
(Edited)
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100 Points
As a start yes.
On the about for the site builder it shows version 1 (.net) built at 2014-09-09 13:22
On the about for the site builder it shows version 1 (.net) built at 2014-09-09 13:22
Michelle C, Employee
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14,388 Points
Got it, thanks. The 404 error was due to the incorrect DNS settings. I got the DNS pointed to Sitebuilder and you will be able to build and publish what you have in Sitebuilder Desktop going forward. You will need to allow some time for the changes to the DNS to propagate and show the site.
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100 Points
Awesome!! Thank you so much. The homestead team is always great to work with and help.
Michelle C, Employee
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14,388 Points
You are very welcome.
I do also want to mention that going forward with your Homestead account, any new websites will need to be added in WebsiteBuilder from logging in at Homestead.com and selecting add new website.
I do also want to mention that going forward with your Homestead account, any new websites will need to be added in WebsiteBuilder from logging in at Homestead.com and selecting add new website.
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120 Points
Carlos3004