Fixing the Website Builder 404 error

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  • Updated 3 weeks ago
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  • (Edited)
Some of you might come across the error that can happen with Website Builder sites. It looks like this:




If you see this, have no fear. This is an easy fix.



Step 1: Log out of Website Builder. Everywhere. This fix will not work if the builder is still open anywhere.



Step 2: Log into your Homestead account at homestead.com  and click on Websites Manager



Step 3: Choose the site that is experiencing the error from your list of sites (if you have more than one) and click "Rename"






Step 4: Type a "1" at the end of your site name. (You can then, immediately, delete the "1" if you prefer that to not be in your site name. It doesn't matter), click the yellow button that says "Check Availability", then click "Save"


















Step 5: Go re-publish and enjoy your functional published site!
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Homestead FAQ, Employee

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Posted 11 months ago

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themieleman, Champion

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Carlos3004

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Yes, I tried that already and it did not work. I called tech support and the rep could not fix the problem either. Looks like an issue on your end. The rep escalated this matter onward. Now I have no functioning website desktop or mobile. 
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Brian2557

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I am trying to follow the instructions, but the screenshots do not match what I am seeing.  Also, how does one "log out" of Website Builder?  The only thing I can see is to click on the menu at the top left, click on account home at the bottom, and then log out from there.  Am I missing something?
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Elyzabeth , Official Rep

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Hello,

Your website is working, so you either already got these instructions to work or you don't need to do them.
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Roxanne0451

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I have tried this fix and is still not working
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Todd H, Social Media Specialist

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I see that you have spoken with support, were they able to help resolve your question?
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C4986

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It did not work...now I have 2 pages coming up Error 404
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Elyzabeth , Official Rep

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You are using Sitebuilder Plus, not WebsiteBuilder, so these instructions wouldn't apply to you.
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Elyzabeth , Official Rep

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Your issue is that you need to fix the links in the navigation menu on your site. I suggest you browser for the page, not try to manually type the name in
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Forest4174

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This reply was created from a merged topic originally titled Site is down. Cannot do business.

Website pennduidefense.com is not loading.  As this is the primary means of retaining my services, this is not good.   It appears that all traffic yesterday was from France.  I don't operate in France.  HELP!
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Elyzabeth , Official Rep

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Hello,

Please follow these instructions to resolve this error