Fixing the Website Builder 404 error

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  • Updated 19 hours ago
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  • (Edited)
Some of you might come across the error that can happen with Website Builder sites. It looks like this:




If you see this, have no fear. This is an easy fix.



Step 1: Log out of Website Builder. Everywhere. This fix will not work if the builder is still open anywhere.



Step 2: Log into your Homestead account at homestead.com  and click on Websites Manager



Step 3: Choose the site that is experiencing the error from your list of sites (if you have more than one) and click "Rename"






Step 4: Type a "1" at the end of your site name. (You can then, immediately, delete the "1" if you prefer that to not be in your site name. It doesn't matter), click the yellow button that says "Check Availability", then click "Save"


















Step 5: Go re-publish and enjoy your functional published site!
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Posted 9 months ago

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Adielhernandez4758

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is not working for some reason. I also see a note from someone that I need to name my first page index? How do I do that? thanks
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Elyzabeth , Official Rep

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Hello Adielhernandez4758

I am not seeing either of your sites receiving a 404 error, what site were you having trouble with?
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Monica9535

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This reply was created from a merged topic originally titled website not found.

My website www.thugwifey.com is coming back as website not found error 404

I'm not sure how long I've been missing out on clients
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Elyzabeth , Official Rep

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Hello Monica9535

Try following the instructions in this post if you ever encounter this error.
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Monica9535

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This reply was created from a merged topic originally titled I don't think my website is directed to the correct domain..

I have a website www.thugwifey.com

i type it in and it shows error 404

however if I type in www.thugwifey.homesteadcloud.com its fine.

But that is not my website that I have spend hundreds of dollars advertising, I have no idea how long traffic has been stopped. I can not change it as it says that site is already directed somewhere else. However it is showing its directed to the correct site...but its not.

I think someone needs to correct it for me.  I apparently can not figure it out.

I need it fixed asap as I have already lost a few contracts and had no idea it was because they think I can't work a website.
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Elyzabeth , Official Rep

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Hello Monica.

Again, I recommend you follow the instructions in this post.  It would be better for you to do it on your end because I don't know when you are or are not in the builder. Following the instructions above will get this issue resolved for you.
This reply was created from a merged topic originally titled Published site to a domain transferred in - not working.

I recently transferred a domain to Homestead and tried to publish a site I built to the site.  The website is not launching under the domain however email is working. However if I add homesteadclud.com to the end of the site it launches.  I don't want to have that on the back of my company site. Any way I can update? It doesn't happen on another  site/domain I started with homestead. 
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Elyzabeth , Official Rep

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Hello michelledisabato4764

If you follow the instructions on this post, it will get this issue fixed for you! Let me know if you have any questions.
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Shawn4050

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This reply was created from a merged topic originally titled Pointed Domain.

I pointed my homestead website to my godaddy domain name. I have the name servers changed. But my website still does not show up. I get the 404 error. Can you please fix this?
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Elyzabeth , Official Rep

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Hello Shawn4050
These are the instructions for fixing this issue.
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Raynald4715

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This reply was created from a merged topic originally titled Problem to associate a domain name with homestead adress help.


Hello!  I need to associate my cmoa homestead site to my new domain name: www.clubcmoaqc.com


but is not functional ??? help... Page not fund message ? and my homepage as a index name


Sorry my English is limited. Any talk in french, or if team homestead modify my account to pointing my cmoa homestead site to my new domain name.

Thanks in advance

Ray
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Elyzabeth , Official Rep

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Hi Raynald4715

The domain is associated successfully, it just has an error. Here are the instructions to fix it, in this post. Let me know if you need any other help!
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RoseM

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This reply was created from a merged topic originally titled Domain is registered but I can't find it online..

I registered my new site yesterday and have done all the activations and followed the email instructions.  Have received acknowledgement that it is registered.  I check the Homestead page and it shows up as my site as www.bfccityconcerns.org but it's still not coming up online.  I have checked with two computers and different browsers.  Am I missing something?
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Elyzabeth , Official Rep

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Hey Rose

These instructions should help you get that fixed!
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RoseM

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Wow!  Thank you.  That did it! :)
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christinekozak4972

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This reply was created from a merged topic originally titled I can't find my website after I publish it on the internet.

After I publish my website, I go to try and find it by putting in my domain name, and it comes up as unknown
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Elyzabeth , Official Rep

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Hello christinekozak4972

Please scroll up and follow the instructions in this post to resolve that issue.
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Marianne8013

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This reply was created from a merged topic originally titled what is the Homestead.cloud add on to my URL name?.

When I published my SiteBuilder website, it told me my site was available at "the name of my site" followed by homestead.cloud.  Is this temporary?  I don't want homestead.cloud at the end of my domain name for the public to see or to find me.  Please explain and help.

Also, how long does it take for a site to publish? 


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Elyzabeth , Official Rep

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Hello, please scroll up to the instructions on this post and follow those steps. This will fix this issue.
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Sade4354

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This reply was created from a merged topic originally titled Nameservers updated with Godaddy from Homestead, still no published page, it show....

Nameservers updated with Godaddy from Homestead, still no published page, it shows error page. I can't see whether or not the homestead process has been completed or not, but the domain is fully listed in my domain section as "pointed". But still not published yet...just shows error page. For the domain www.thegumnetwork.com
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Elyzabeth , Official Rep

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Hey there Sade4354

If you scroll up, you'll find instructions to fix that error.
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Sade4354

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I've tried. still no success. How long does it take for the page to show up? Also, I only see "save" changes. I don't see "publish".
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Elyzabeth , Official Rep

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Your site is working on my end.
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Susan5974

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This reply was created from a merged topic originally titled Domain Won't Publish.

My new domain www.photo4afarmer.com has been registered and I have republished from the Site Editor but still comes up as https://photo4afarmer.homesteadcloud.com/
Please help as we need to have domain published correctly.
Thank you.

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Elyzabeth , Official Rep

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Hello Susan5974

If you scroll up, you'll see the instructions to fix this issue.
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Susan5974

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This reply was created from a merged topic originally titled My new domain not showing.

Registered my new domain 2 days ago but when I publish site, it won’t show correctly.
Only homestead.cloud.
Domain is www.photo4afarmer.com
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Elyzabeth , Official Rep

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As I replied to the question you asked yesterday, scroll up and follow the instructions on this post to fix this issue.
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Faunus0949

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This reply was created from a merged topic originally titled website not publishing.

I have not touched the website since it went live long ago.. Why is it no longer published?
www,affinityarizona.com
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Elyzabeth , Official Rep

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Hello Faunus0949

I couldn't say what changed if it was working before, then stopped. If you scroll up, you'll see the instructions to resolve this issue.
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Faunus0949

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thats great... but i assume that is what i pay homestead for. Cant they fix it for me?
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Elyzabeth , Official Rep

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You pay for your hosting and domain. Our job is to provide you with the resources to maintain and fix the issues that occur on your site. This is something we will provide you the instructions for to have you do yourself. It has a higher likelihood of working from your end. It is very simple, just follow the instructions above.
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Forest4174

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This reply was created from a merged topic originally titled Cannot get site to load.

I am unable to view www.CriminalCaseEvaluation.com online.  When I enter the URL, I get a generic SiteError page (not the one I created).   Can you please help?
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Elyzabeth , Official Rep

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Hello Forest4174

Please scroll up and follow the instructions in this post to fix that 404 error.
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nguerra00119924

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Ive been trying for weeks and it doesnt work.
I was only able to show my work in preview mode from my phone because i tried it many times from pc, ipad, and cell in desktop mode and still doesnt work.
its says:
404 Page not found :(

This server could not prove that it is www.mr-smartkitty.homesteadcloud.com; its security certificate is from ssl918166.cloudflaressl.com. This may be caused by a misconfiguration or an attacker intercepting your connection.

Proceed to www.mr-smartkitty.homesteadcloud.com (unsafe)

I proceed then I get this:
403 Forbidden
cloudflare


My mother highly recommended Homestead since she tried back in 1999 when it was free for some time.
She couldnt help me either and was shocked to see how much it changed.
I have this week to fix it.
I would appreciate the help.
or sadly start all over somewhere else.

Thank You for Your Time.
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themieleman, Champion

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404 ERROR: 
404 page does not count toward your page allotment.
Per Google: https://www.google.com/search?num=30&site=webhp&source=hp&q=404+error&oq=404&gs_....
"The HTTP 404 Not Found Error means that the webpage you were trying to reach could not be found on the server. It is a Client-side Error which means that either the page has been removed or moved and the URL was not changed accordingly, or that you typed in the URL incorrectly."
Generally there's no need to make any adjustment. Removing the 404 page may disable your customer to be directed to your site. 404's may be produced by page name changes.
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Elyzabeth , Official Rep

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Your domain is on client hold. You will need to follow the instructions in this article to resolve:

https://community.homestead.com/homestead/topics/extremely_important_domain_information
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nguerra00119924

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Finally, I am On another school break and it I am getting it done.
Thank You
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Alexis9904

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This reply was created from a merged topic originally titled The Domain can not be associate with my site..
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ksk9kincaid5325

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This reply was created from a merged topic originally titled i published my website yesterday, yet my clients cannot open my site, nor can I. ....
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Elyzabeth , Official Rep

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Please follow these instructions to resolve that 404 error you are getting.
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Rush Library

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Hi, I followed all your renaming instructions several times, including closing all sitebuilder tabs I had open, and remembering to click Publish, but I am still having this Page Not Found Error just on my mobile site. One odd thing though: on the mobile site if I use the Google button that says Web Site, it does bring up my mobile site perfectly, but if I scroll down to Google's results list and click on my web site there, that's when I get the 404 error. Could you please help me with that?
Thank you.
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Elyzabeth , Official Rep

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Your site is working on my end on desktop and mobile. If it is not working through a Google Search, that would be something incorrect with the link with Google. You would need to work with Google to get that information updated through a Google Webmaster Tools account. You should be able to request that they re-crawl your website to get updated information.
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Rush Library

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By the next morning the Google glitch was fixed and everything is working well.
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Smithgar6410

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This reply was created from a merged topic originally titled Domain help!.

I created a website before the domain was approved. I am having issues putting that domain with the website. How do I put the domain with the built site
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Elyzabeth , Official Rep

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Hello,

Please follow these instructions to resolve.
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Shauntee7413

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This reply was created from a merged topic originally titled domain not working.

my website dose not show up when i type in the domain name, this chat is stupid there are a million post. how can i talk to a live person. www.livincitheartist.com is my domain name please fix it. thank you
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Elyzabeth , Official Rep

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If you follow the instructions in this article, you will be able to publish the website to the domain name.
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kelly1441

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This reply was created from a merged topic originally titled 404 Page Not Found :( Oh, man. Looks like you’re totally lost. Want to go back to....

I am attempting to change my website name  from unofficialexploringwithjoshandcody.com to
the unofficialexploringcrew.com.    I had an issue obtaining a verification E-mail, but when I changed my E-mail it immediately appeared in my secondary E-mail address.  (See attached below).  

Recently you registered, transferred or modified the contact information for one or more of your domain name(s). ICANN requires all accredited registrars to verify your new contact information. You can read about ICANN's new policy at: http://www.icann.org/en/resources/registrars/raa/approved-with-specs-27jun13-en.htm#whois-accuracy.

theunofficialexploringcrew.com

In order to ensure your domain name remain active, you must now click the following link and follow the instructions provided:

http://approve.domainadmin.com/registrant/?verification_id=8870791&key=rRWMKg2RPu&rid=48575


I immediately clicked on the provided link and confirmed all the information, but I still continue to see this when I try to go to the new website.

404
Page Not Found :( Oh, man. Looks like you’re totally lost. Want to go back to the homepage?



Homepage

What am I doing wrong?
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Veronica Olinger

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This reply was created from a merged topic originally titled cannot get on my new site(2nd One) published and named brindleemt.com.

createed and published a second site named brindleemt.com paid for new domain  now i cannot get on to edit or find online HELP please
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Elyzabeth , Official Rep

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You can access the building by logging into your Homestead account, clicking on Websites Manager, and choosing that site from the drop down. You will then see the option to edit or choose design.
I can see that there is a 404 error when going to that site. To resolve this issue, please follow the above instructions.
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kzier4017

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This reply was created from a merged topic originally titled Unable to see website after pointing to domain.

I have pointed my site as instructed and changed the nameservers at domain.com as instructed.  The homestead site manager indicates that the site is pointed but I get a Page not found message in the browser. 
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ilv4n0i2727

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This reply was created from a merged topic originally titled Domain Purchase.

Hello
i have an issue
so i Started Create the website , added my cc infos and payd for domain
domain created , got the verification email , i have completed
but the website domain still not working , please an operator from support check what about and fix the website