Exceeded disc space!

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  • Updated 6 years ago
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I am trying to publish my website and I can't because I have exceeded my disc space. Its exceeded by a lot and I have no idea why! I've replaced pictures with the same amount of pictures I normally do, but somehow its too much for the allowed amount of files.
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Deena5217

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  • confused

Posted 7 years ago

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Mike F., Alum

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Hi Deena5217,

The plan you are on gives you 25Mb of space, which is typically enough for the 5 page sites. However I see you have extra pages and quite a few pictures. Some of the pictures in the File Manager a one full Mb in size which is pretty large for a website image. In most cases if you keep your images under 100kb or even less, you'll still have plenty of resolution to keep them looking good. I know it's a lot of work to compress pictures re-import them, delete the old ones etc. so if it helps, we can add a full Gig of disk space to your account which is $2 per month, or $24 per year. This would be enough space to hold hundreds of pictures even at high resolutions. Just reply here and let us know if you would like us to add the upgrade. You are currently using 24 out of 25 Mb so whatever you are trying to publish is pushing you over the limit.

Mike
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Deena5217

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Do I just go to my account settings and upgrade?
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Deena5217

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please add the full gig and bill us the extra $2. thanks, when can we get this done...
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Mike F., Alum

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It's been added. Go ahead and try to publish again and let me know if you have any problems. You may have to log out, and then log back in for the system to recognize the change

Mike
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bianca7764

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Mike F how do I go about additional space? I am having the same issue!!
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bianca7764

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I am having the same issue! How do I go about purchasing additional space?
Regards Bianca7764
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Mike F., Alum

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Just reply her to confirm you want the upgrade. It is an extra $2 per month for a gig of space.
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Maria3643

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I have the same problem because I have exceeded my disc space.
Please increase the disk space to 1 gig for a $2 per month, so I can publish my website

Maria Cunich
www.almamia.net
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Drew N, Alum

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I have added the space. You should be able to publish now.

Thanks

Drew
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Riju4082

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I have the same problem ! Please increase my disk space as well for the 2$ a month

Riju Malakar
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Matt B.

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Hi Riju4082,

It looks like you were able to add the disk space addon to your account on your own from within your account. Let us know if you need any other help.

Matt

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