Error stating "The user name or password is incorrect" when trying to get email on my Iphone.

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  • Updated 6 years ago
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When I try to pull up my email on my phone, I get an error stating that my user name or password is incorrect. I have reset my password on my account following the instruction in previous topics & I've even deleted & re-entered the account on my phone with the end result the same with the error. Pleae help!
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Michelle3559

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Posted 6 years ago

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Mike F., Alum

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Did you update the email server names for the new system? If not, it will give you that same error.
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Michelle3559

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No....where do I find the new server names?
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Mike F., Alum

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Visit this page and view the links under "New Platform" https://community.homestead.com/homes...

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