Error message on link to email address.

  • 0
  • 1
  • Question
  • Updated 6 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

People who click on the link to our email address on our website are getting some sort of error message and are not able to access our address. Please fix or advise.
Photo of Eugene7950

Eugene7950

  • 70 Points

Posted 6 years ago

  • 0
  • 1
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb
It looks like you created a standard hyperlink to the email address which was done correctly. So, if that link does not work, it's because the viewer does not have a default email client (such as Oultook) configured on their computer. That type of link instructs the web browser to open the default email program on the computer. If they don't have an email client configured, it won't be able to send email and they'll get an error.

Mike
Photo of Cameron7512

Cameron7512

  • 92 Points 75 badge 2x thumb
Have updated PW to your specs - but get server erros and can't send or receive. What is YOUR new email server info
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb
This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: What is YOUR new email server info ?

This conversation is no longer open for comments or replies.