Error when trying to view stats; states this site is not secure.

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  • Updated 1 year ago
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When I go into my site it states "This site is not secure; This might mean that someone’s trying to fool you or steal any info you send to the server. You should close this site immediately."  I have not done anything to my site.  I used it last Sunday perfectly; it also states that I have had 0 visits which is far from the truth.  Also I would like to ask that you put a help email - I have been on the site for 15 minutes just trying to find how to email someone. Very frustrating.  Thank you..
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Kim8334

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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello,

We do not provide email support. This is why you could not find an address to email someone. You can either call during support hours Monday-Friday 6AM-5PM, or you can ask your question here on Community.

The issue you are experiencing with your stat tracker is a known issue. We are aware and working on fixing this on our end, but in the meantime, we have provided instructions for a workaround so you can still view your stats:

https://community.homestead.com/homestead/topics/sitebuilder-plus-site-statistics
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D. Michael5172

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Same issue, next day.
Please update that you are working to resolve issue..
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Elyzabeth , Official Rep

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The issue you are experiencing with your stat tracker is a known issue. We are aware and working on fixing this on our end, but in the meantime, we have provided instructions for a workaround so you can still view your stats:

https://community.homestead.com/homestead/topics/sitebuilder-plus-site-statistics
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Kim8334

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Thank you for your assistance. Kim :)

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