Error message when choosing a template

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  • Updated 2 weeks ago
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I'm just starting to look at different templates, in order to perhaps build a website, and when I switched from one template to another it gave me this error message:

 "Sorry, you have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later."

Please advice. Thanks.

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Igor2189

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Posted 2 weeks ago

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Drew N, Community Manager

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You are not able to change templates on Websitebuilder sites. You need to create a new site and select the new template.
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Igor2189

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This reply was created from a merged topic originally titled Choosing a template in Websitebuilder.

In WebsiteBuilder, how do I switch from one template to another, while I'm looking for the right template?
Is it a must to choose a template from one of the categories, or could I create my own, is there such an option at all?
I Sitebuilder, I was able to create my own, but I'm not sure if WebsiteBuilder offers the same.

Thanks for your help.
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Drew N, Community Manager

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You must select a template, but you can remove all the elements and sections and start from scratch if you like.