Error logging in to email 9/30/2016

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  • Updated 3 years ago
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We are looking into reports of an error when loggin into email accounts. Our engineers are working on it as quickly as possible. We are sorry for the inconvenience.
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Drew N, Alum

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Posted 3 years ago

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MaryEllen9150

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This reply was created from a merged topic originally titled EMAIL DOWN LOG IN ATTEMPS FAIL.

Email appears to be down.  All of our accounts state Login failed. Please check your user name and password and try again.
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Office6393

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Our accounts also.
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Sherri3496

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This reply was created from a merged topic originally titled Problem with email.

I can't log into my email.  It was working this morning, but was very, very slow.  It finally threw me out.  Everytime I try to log in, it says that I am entering incorrect password.  I've exited in and out of my Chrome browser and tried several times.  My password has not changed, and I'm entering it correctly (My caps lock is not on, etc!).  This is my business email and I have to get in there.  Today is Month-End, and I have financial info. that has to be completed today.  Help please!!!!
Sherri
sautrey@autreylandscaping.com
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Yolanda7970

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I am not able to access via imap access and via webmail also.  Either way is not working.
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Larry6723

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This reply was created from a merged topic originally titled can't seem to get Homestead email issue with server?.

Emails not working through homestead server 
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Yolanda7970

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This reply was created from a merged topic originally titled Email Issue.

Cannot access my email through Homestead.  Are there issues this morning?
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Bill5099

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me2! lolz
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Bruce4951

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Yes, me too.... hurry and fix it...  this is the error I get

LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=-194185819-14615176
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Nora

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I'll jump in here
Can not access email via phone or pc
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Nora

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Just was able to get into email on my phone
Still no email on my pc
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Drew N, Alum

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Most people should be able to log in again now. We are still working on the issue.
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Nora

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I'm still not able to log in on my computer, drew 
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Nora

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still not working for me
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Drew N, Alum

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They are coming back. We do appreciate your patience. We are aware some still are unable to log in and we are still working on it.
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Nora

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I'm in! Thank you
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Drew N, Alum

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Official Response
This issue is resolved. If you still have an issue logging in please clear your browser history and try again.
Still can't login. I have deleted browsing history, passwords, temporary files.
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Drew N, Alum

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I am able to log in to both addresses. Can you try changing browsers? or browse in a private(incognito) window?
Working now using the same browser.
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Drew N, Alum

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Excellent

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