Error CODE 550 when sending to email address

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  • Updated 5 months ago
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I can send an email from the account to an external address.  When I try to reply to that email it says there is no such user see below.  Why?

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients.


<info@cheswine.com>: host mail.cheswine.com[23.235.198.239] said: 550 No Such
User Here (in reply to RCPT TO command)

Reporting-MTA: dns; st43p00im-ztbu10073601.me.com
X-Postfix-Queue-ID: DFAE38201DC
X-Postfix-Sender: rfc822; rolanddavis@mac.com
Arrival-Date: Mon, 7 Jan 2019 16:32:30 +0000 (UTC)

Final-Recipient: rfc822; info@cheswine.com
Original-Recipient: rfc822;info@cheswine.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; mail.cheswine.com
Diagnostic-Code: smtp; 550 No Such User Here
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Roland6469

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Posted 5 months ago

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Elyzabeth , Official Rep

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Hello,

You have the nameservers for the domain cheswine.com pointing to Wix. We cannot see how you are pointing your email, but as far as I can tell, it is not pointing to Homestead. You would either need to contact Wix to create that email or to see who you are pointing to for email hosting.

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