Entered my new credit card expiration date but received message saying it was incorrect.

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  • Updated 7 months ago
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Entered my new credit card expiration date but received message saying it was incorrect. It looks like this has been a Homestead problem for years. Why isn't it being corrected? I'm not able to call since you are closed on the weekends.
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Kathy1328

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Posted 7 months ago

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Michelle C, Employee

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Hello,

I do apologize, if you are receiving an error when entering the credit card information you would need to call in sometime Monday-Friday and we can try to add the card information on our end. Otherwise I can recommenced trying another card or reaching out to your bank to make sure they are allowing the transaction. 

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