Emails not sending

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  • Updated 6 years ago
Merged

This conversation has been merged. Please reference the main conversation: Emails are undeliverable - DNS records ERR007

My emails are not sending....getting this error message to when I send an email. This just started happening today and these are people I frequently email. HELP! I am still having the SPAM issue I posted about last week. I am very frustrated. This is making it hard for me to do my job!!!!

Action: failed
Status: 5.1.0
Remote-MTA: dns; 74.220.195.20
Diagnostic-Code: smtp; 550 5.1.0 Suspect invalid
mailer domain please check your DNS records - ERR007
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ROBIN2019

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Posted 6 years ago

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ROBIN2019

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Is there a way to confirm what emails where sent
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Mike F., Alum

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If you received that error message, it was not delivered. The ERR007 indicates that the DNS records where not available at the time the email was attempted. If the email client can not connect and see the DNS records then the email can not be routed and delivered. We are looking into this right now and hope to have a resolution shortly.

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