Emails not delivered

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  • Updated 6 years ago
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There were several emails that I did not receive yesterday but was told by support that email was slow but they were eventually getting delivered. However, there are at least a couple of emails I know that were never delivered and possibly more through my contact form from my business website. Please tell me if the email problem from yesterday has been resolved and when I will receive the emails that were not delivered yesterday.
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Maureen0361

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Posted 6 years ago

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Drew N, Alum

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If you are trying to use a mail client, like Outlook, here is a thread that has some configurations that have worked for some people.
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Jon7813

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We are a small business with multiple e-mail address among our employees and thousands of client have our address. Can we keep our current address if we switch to another provider?
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Drew N, Alum

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Yes you can. You would need to setup the accounts at the new provider first and then switch the MX records on your domain. The new provider would provide the MX records to you.

Thanks

Drew N
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Michael4733

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I have spent countless hours and lost many $ over the last month dealing with the horrendous Homestead product. One month and still many problems and no resolution in sight.

Just called Intermedia...moved all my E Mail functions to them. They were amazing..support desk incredibly skilled...On-Boarding team amazing....180 degrees from Homestead.....was a pleasure.

Literally black and white difference...why did I wait so long??

www.intermedia.net

Good Luck!!
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Julie7826

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E-mail is not the only problem, had a lot of trouble with changing to the new Acceptsafe merchant account, changing from storefront to simple store, and getting different answers every time I called the support#.
E-mail, this is what I found: if there in a contact us button you are using and it has the security letters to copy (the nonsense words) those e-mails get stuck in a junk e-mail file. I never get them, my e-mail provider sticks them in a spam folder that I never see. I seem to be getting the other "Contact Us" e-mails that don't have the security letters.
VERY FRUSTRATING.
Intuit should have told us about selling Homestead and about the merchant service accounts being shifted to a new company BEFORE it happened.
NOT HAPPY WITH HOMESTEAD AT ALL!!
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franklin4840

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I have not tried any more changes for a few days. Kept checking and still does not work. Now I can recieve email but not send.
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Mister Ron

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By some strange quirk...Email to/from POP is WORKING!
I hope that it is permanent!
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Leslee5222

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I thought email problems were solved but have had a couple of emails rejected that I sent to hotmail with this message:

host mx1.hotmail.com[65.54.188.94] said: 550
Requested action not taken: mailbox unavailable (in reply to RCPT TO
command)

Don't tell me I've been blacklisted again...email problems from early March still continuing. I'm sure there's nobody around to help with this.
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Mister Ron

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Email to Pop (cox.net) not working at all.
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Cascadecopia4096

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I am having the same problems. This is ridiculous. I need my emails to work. Here is the message I got when trying to send an email to my Homestead account:
The error that the other server returned was:
550 #5.1.0 Address rejected.

Please help.
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Mike F., Alum

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If you received that error when trying to send to your Homestead email account, the first thing to check is your quota to make sure it's not full. You'll want to go the following site and check the email online: mail.homesteadmail.com

Once logged into the live account look at the top of the screen, under your name and you'll see a bar indicating how full the quota is.

If the quota is full, the bar will be red. If it is, then you will probably want to start by deleting your trash, spam, and sent folders first. For most people this will free up enough quota to eliminate the issue.

If you've checked this and still getting the issue let us know and we'll keep troubleshooting.

Mike

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