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There were several emails that I did not receive yesterday but was told by support that email was slow but they were eventually getting delivered. However, there are at least a couple of emails I know that were never delivered and possibly more through my contact form from my business website. Please tell me if the email problem from yesterday has been resolved and when I will receive the emails that were not delivered yesterday.
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590 Points
Posted 7 years ago
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146 Points
I went to check my email and it does not show any emails been sent or received. The last email that I received was about an hour ago. I should have received 3 or 4 in the last hour. I tried to send a test email to my gmail account and it did go through but I am not getting an error messages from Microsoft mail. I have three email address:
msmith@swbuildingmaintenance.com
email@swbuildingmaintenance.com
smitty@swbuildingmaintenance.com
Note: This topic was created from a reply on the Email mailboxes being restored topic.
This reply was created from a merged topic originally titled
Emails delayed.
msmith@swbuildingmaintenance.com
email@swbuildingmaintenance.com
smitty@swbuildingmaintenance.com
Note: This topic was created from a reply on the Email mailboxes being restored topic.
This reply was created from a merged topic originally titled
Emails delayed.
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6,540 Points
Hi Mike, this is a separate issue. Emails being added to the restore list are emails that seem to be completely missing from the account. I hope you find the information in this thread helpful.
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322 Points
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39,954 Points
Hi All,
The email issues have been resolved, here's the latest Hmail (email) update.
Thank you,
Ehsan
The email issues have been resolved, here's the latest Hmail (email) update.
Thank you,
Ehsan
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590 Points
No it has not. I moved my email off of Homestead. Several Homestead email customers of mine did not. I can't receive their emails. Stop stating things that are not true. You are not aware of the whole problem. Do your research before you report of things.
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836 Points
Patti, you are correct. I've been busy working and after reading all the posts until yours, I had to stop to type and agree!!
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836 Points
I'm starting the move with email, ASAP. Can you please suggest to me who you moved to and what type of support they have?
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590 Points
I moved my MX records to point to GoDaddy. I will move my domain soon just too busy. You have to set up the email accounts with them first. Then they will tell you what IP address to point the MX records to. They have a phone number to call for support. Good luck.
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590 Points
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610 Points
on outlook the solution is to change the port to your incoming mail server from 110 to 995 and put a check in the box by use SSL on the advance tab.
This will fix the problem. Follow the other instruction for outlook off thier website and just make this small change.
This will fix the problem. Follow the other instruction for outlook off thier website and just make this small change.
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610 Points
FYI
Your using IMAP try
993 SSL
I've been using POP.
Your using IMAP try
993 SSL
I've been using POP.
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130 Points
My incoming is POP3 per Outlook. I dont see anything referencing my using IMAP still need help.
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610 Points
If incoming is POP3 then go to advance tab
change incoming port to 995 then check box SSL enable
you may need to restart outlook sometimes then reopen.
Hope this helps.
change incoming port to 995 then check box SSL enable
you may need to restart outlook sometimes then reopen.
Hope this helps.
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610 Points
The advance tab is located in you email setup settings fyi
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610 Points
Sorry to get to Advance Tab it appears you must go through the (More Settings) tab first.
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130 Points
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130 Points
ok James 3075. I have done what you recommended. Changed to 995 SSL and restarted. How soon can I get emails that I have been waiting for. This directly impacts my business so I need to get those emails that I have not received for the past 7 days. And what impact does this change (995 SSL) have to my other incoming email notes? I'm hoping this does not interrupt the flow of my other emails so that they are now not showing up. Please respond.
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610 Points
Ok just want to make sure we are on the same page.
This worked for homestead account emails (Intuit).
Ok you said your email is set up for POP3 setting then you set incoming server port to 995 enable SSL outgoing server port set for 587.
you should have received any emails right after the change.
As far as managing multiple emails with outlook.
This change should be done on the Intuit (homestead email account) so it only affects this one account.
If you have different email accounts from other folks like GoDaddy they should provide email setup information via their website. Email settings differ from company to company.
Again the impact of changing 995 should only effect that one account if it does not work change back to original setting. No harm done.
This worked for homestead account emails (Intuit).
Ok you said your email is set up for POP3 setting then you set incoming server port to 995 enable SSL outgoing server port set for 587.
you should have received any emails right after the change.
As far as managing multiple emails with outlook.
This change should be done on the Intuit (homestead email account) so it only affects this one account.
If you have different email accounts from other folks like GoDaddy they should provide email setup information via their website. Email settings differ from company to company.
Again the impact of changing 995 should only effect that one account if it does not work change back to original setting. No harm done.
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610 Points
I found GoDaddy settings online see both links. First one shows what ports you can use and the second link shows a step by step screen shot tutorial.
http://support.godaddy.com/help/artic...
http://support.godaddy.com/help/artic...
http://support.godaddy.com/help/artic...
http://support.godaddy.com/help/artic...
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130 Points
I made the changes you stated and it seems to be working. I sent a couple of test emails through and I did get them. But, where are my other emails that I'm missing over the past 7 days. Where are they? My email is with domains priced right? I said Go Daddy but I was wrong. This particular email is with domains priced right.
thanks
thanks
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610 Points
You checked your junk email box or spam box? anything fall into there?
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610 Points
you forced the send and receive button on outlook several times. If you had a number of emails the last couple of days sent to you with big attachments on them it may take a little while for outlook to download.
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610 Points
Is this the link you checked your email from? Your emails my still be on the web-server. This link came from Domains Priced Right. See if you can login to link.
https://login.secureserver.net/index....
https://login.secureserver.net/index....
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610 Points
If you find your emails on the web-mail-server you can forward them again to your outlook now that it is working.
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130 Points
It stop working again. I sent two email tests thru my website. Only one came through. So I need help again. I went back to the server information on Outlook and it returned to the previous settings. It did not retain the 995 SSL
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220 Points
Is there any update on when this issue is suppose to be resolved. I still can't get emails IMAP'ed to my MAC.
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610 Points
if your using IMAP try incoming server port
993 enable SSL
in your email account settings.
993 enable SSL
in your email account settings.
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132 Points
Any recommendations on another service to replace Intuit? This email issue is so embarrassing for our company. Not only do I not receive emails but we also have to call clients and ask if they have sent any recently....
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590 Points
I switched over to GoDaddy. You have to set up the email accounts with them first. Then they will tell you what IP address to point the MX records to. They have a phone number to call for support. Good luck.
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132 Points
Thanks Patti.
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