Emails never completely delete

  • 0
  • 1
  • Problem
  • Updated 6 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

I cannot get my "trash" folder to completely delete all of the emails. They go "gray" but never leave. How can I get rid of them? I'm running out of space.  I have changed the settings and I have tried "re-deleting" them several times.  Nothing seems to work.
Photo of Diana0185

Diana0185

  • 70 Points

Posted 6 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 35,952 Points 20k badge 2x thumb
Hello,

There is a line of miscommunication with the mailbox. I have put in a ticket to get this resolved and make sure the mail box reflects the correct storage quota. 
Photo of Michelle C

Michelle C, Employee

  • 35,952 Points 20k badge 2x thumb
This has been resolved.  

This conversation is no longer open for comments or replies.