Emails going to recipient spam folder & my website is flagged as potentially dangerous. Need help.

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Issue 1: Several clients report that my emails are going to their spam folders.  

Issue 2: If I visit my website, my WebRoot extension says there may be dangerous content on the site.
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settleben5847

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Posted 5 months ago

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Michelle C, Employee

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Hello,

I see the name servers for the domain are currently pointing to Cloudflare. I would recommend verifying all email records are up to date in the Cloudflare DNS tab. Sometimes outdated settings can cause emails to land in junk and spam folders. 
Here are the DNS settings for Homestead email:

                        A RECORDS

Host         yourdomain           Points to

mx            yourdomain             66.96.142.50
mx            yourdomain             66.96.142.51
mx            yourdomain             66.96.142.52
pop           yourdomain             66.96.135.134
imap         yourdomain             66.96.135.134
smtp         yourdomain             66.96.135.134
mail          yourdomain             66.96.135.134
webmail    yourdomain            66.96.135.48
email        yourdomain             66.96.135.48


MX RECORDS
Host Type          Points to                     Priority

@                       mx.yourdomain            10

TXT Record

Host Type    Value

@                 v=spf1 ip4:38.113.1.0/24 ip4:38.113.20.0/24 ip4:65.254.224.0/19 ?all

The website is also showing that it is secured. I would not be able to diagnose why the WebRoot extension would flag it as potentially dangerous. You would want to look more into the message and see if it identifies what content is flagged. However, when I access the site, I do not receive any privacy, security or dangerous site warnings.
(Edited)
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settleben5847

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The first A record named *  has a warning by it stating that "this record exposes your origin IP."
Is that bad?  Should I delete that record?
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Michelle C, Employee

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There should only be 2 records that the clouds should be orange for. Refer to this article https://community.homestead.com/homestead/topics/cloudflare-common-cloudflare-issues
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settleben5847

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thanks for your help!
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Michelle C, Employee

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No problem. 

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