Emails going to customer’s spam box even on replies

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  • Updated 2 years ago
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All of my employee's emails are going into spam over the last month. When emailing private domains and each other internally we get emails without a problem. Anyone else it appears it always ends up in spam.
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Posted 2 years ago

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Elyzabeth , Official Rep

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Hey I just replied to your other post, but I will answer here as well.

Your domain is not pointing to our nameservers, so I cannot check your MX records. I would recommend you contact Wix and make sure your DNS includes these records:

                        A RECORDS

Host         yourdomain           Points to

mx            yourdomain   
mx            yourdomain   
mx            yourdomain   
pop           yourdomain   
imap         yourdomain   
smtp         yourdomain   
mail          yourdomain   
webmail    yourdomain  
email        yourdomain   

Host Type          Points to                     Priority

@                       mx.yourdomain            10 

TXT Record

Host Type    Value

@                 v=spf1 ip4: ip4: ip4: ?all

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