Emails 'dumping' into Outlook TWICE sporadically.

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A couple months ago I started getting emails TWICE. I would get the email as normal then a while later a whole bunch of emails would come in that had already come into Outlook. Anyone else have this problem? I have ruled out an Outlook or computer issue (or I should say my computer guy has) and I think it is the Homestead system. Let me know if you have had this happen and what to do please.
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Lauren5077

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Posted 6 months ago

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Drew N, Community Manager

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Is your Outlook set up as POP? Do you leave messages on the server? Do you see the messages once or twice in webmail? I have seen Outlook do this before. If you are POP, then have the messages delete from the server upon downloading. The downside of that, is we will not be able to back up your email, so you would need to. If you need to leave messages on the server, then set up Outlook as IMAP.
If you see the messages twice in webmail, let me know and I will see if we can straighten it out.
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Lauren5077

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Changing to IMAP did not work. I could send OUT emails but  not getting emails back in. Used the settings given ( http://websitehelp.homestead.com/SBMaster/Content/EmailIMAPSettings.htm) on Homestead website help. Had to go back to the POP for now.
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Drew N, Community Manager

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IMAP should work. You have to create a new account in Outlook. You can't just change the server. Did you look in Webmail and see if you have only 1 of each message?

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