Email problem

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  • Updated 6 years ago
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I have a problem sending emails but it's a bit different. Whenever I send an email it goes to the SENT folder and also to the DRAFT folder so I don't know if the email went out or if it's sitting there waiting for further action.
If I re-send it from the DRAFT folder ti appears twice in the SENT folder and twice in the DRAFT folder, so I still don't know if it went out or if it went out twice.
Any technical support listening??
This email service is about the worst I've ever experienced.

Note: This topic was created from a reply on the Receive but can't send email topic.
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Alvaro0639

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Posted 6 years ago

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Mike F., Alum

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Can you please give us a little more information? This sounds like an email client issue. What program (outlook, thunderbird, iphone, android etc.) are you using to send email?

Mike
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Mike F., Alum

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You just need to increase the time before the drafts are automatically created. follow the steps here: https://community.homestead.com/homes...
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Alvaro0639

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That didn't work and you knew it wouldn't. Email still doesn't go out. Specially if I insert attachments.
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Mike F., Alum

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We may need to log into the actual email account and do some testing. We'll need your permission to change your password. If you would like to give us a call and speak with a telephone agent, or reply here and confirm that it's ok for us to change the password, and log into your email account.

Mike
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Alvaro0639

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I would've liked to reply to your email Mike, but it was a "no-reply" email so I couldn't do that. I would've then liked to talk to a telephone agent but you gave me no number to call.
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Mike F., Alum

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You can call us at 800-710-1998

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