Email access down via 3rd party clients

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  • Updated 7 years ago
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Email has been down all day 3/11/13. Chat "support" says try again in an hour. No one cares or will help. No one will even acknowledge a problem. One chat "support" person said to regularly check the system status blog. The last entry on that blog was more than a month ago! Why would you send me there for a problem that is destroying my business right now! Chat "support" isn't support at all. Extremely upset with lack of help or concern. Need email restored NOW. Homestead even discontinued help tickets, so there is no longer ANY WAY to get support. Extremely disappointed with this situation. Posting to some message board is now the ONLY way to get support? Really? No email support, no phone support, nothing.
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  • pissed as hell

Posted 7 years ago

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Photo of Stacey5790


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Mar 14, 2013 - same thing happening again - can`t download emails
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Angela W

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Hi Stacey,

Are you seeing the problem with both of your emails? I see that you have a Stacey@xxxx and a Franco@xxxxx (hidden to protect your privacy).

Are you able to access email through hmail but not Outlook? If you can provide some additional information we can attempt to troubleshoot the problem. We haven't had any other reports of this problem resurfacing.