email asking for name email address - scam?

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  • Updated 7 years ago

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Email received titled 'Changes to Your Homestead Account‏'. Here is the text:

Dear ,

Homestead is making important changes to its technology, which require us to upgrade your account profile. Your profile will continue to look and perform as you’ve come to expect.

To ensure a smooth update process, you must take action by April 11, 2013. Please complete this easy, 2-step process before the deadline:

1) Sign in to update your account at
2) When requested, please authorize us to access your name and email address.

If you have any questions about signing in, please contact Homestead customer support at (800) 428-3170.

The Homestead Team

If you have any questions or comments about this e-mail, please DO NOT REPLY to this e-mail. Please call (800) 428-3170 and a representative will be able to assist you.

Photo of Donald 1884

Donald 1884

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Posted 7 years ago

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Photo of JCBling


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Homestead would Never send an email like this.

If your " Name" was not after "Dear", I would be very careful. Here is a good way to check. Put you mouse over the link and look down in the corner of your screen.
You will see this you will see a link that ends in " ffhtml". Now go to your browser and go to your account. If the ending of the URL, does not match, you are definitley being Scammed.
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Angela W

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Hi JCBling - typically you'd be correct. Unfortunately, we had to ask customers to log in to migrate them to our new system.

I think your tip to check the URL is a good one!
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Angela W

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Hi Donald,

This is a legitimate email that we needed to send as we migrate to new systems. The purpose of the email is to get our long time customers to sign in to their accounts so they could be migrated.

I see that you've logged in to your account and thus migrated to our new system. No further action is needed.

Thank you for reaching out with your question.