Email working ?????

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This email (below under the black line) came back to me after sending a reply for something to a client and including info@fortsonphotography.com in the recipients. I have also had some people say that they had mail kicked back to them that they sent to info@fortsonphotography.com Can someone check and see that that email address is working correctly ? Regards, Duane

www.fortsonphotography.com Fortson Photography, LLC 866-790-PICS(7427) 561-478-7676 



 ______________________________________________________________________________________________ -----Original Message----- From: Mail Delivery System To: fortsonphoto Sent: Thu, Dec 7, 2017 11:51 pm Subject: Mail delivery failed: returning message to sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: info_dlongphoto_if@pop.homestead.com (generated from info@fortsonphotography.com) host bospopproxy02.eigbox.net [10.20.20.2] LMTP error after DATA: 552 5.2.2 Quota exceeded (mailbox for user is full)
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Duane7117

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Posted 2 years ago

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Drew N, Alum

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It should be working. This message indicates the box is full. It looks like you have already deleted some messages. Is everything ok now?
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Duane7117

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To tell you the truth I set these up while back and basically they are forwarded to my AOL email account. I feel like, buy my own doing, and I’m not getting the full benefit out of this email program. I don’t even know how to go in and delete emails because I’ve never been directly in the area on Homestead To do that or know how to do it. Will be the process to get in and do that? I have been on the edit mailbox area that has the storage details etc.
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Drew N, Alum

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Webmail can be accessed at this link. https://emailmg.homestead.com/roundcube/

Just enter the email address and the email password and you will be in the mail box.
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Duane7117

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OK I did that and went in and deleted 9000 emails in the info@fortsonphotography.com account and emptied the trash .....However just for a test from my phone I sent an email to each of my email accounts Info@ and DUANE@ and they went to my spam of my AOL email for Fortson photo with the error again saying quota exceeded mailbox for user is full.
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Drew N, Alum

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I sent you a message to info@fortsonphotography.com and have not received a mailbox full message. Did you receive it?
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Duane7117

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Yes Drew I did. I don’t know when you sent it but I received it at 1:22 .
The odd thing is the two emails that I told you I sent about an hour ago came in at 1:27 which was after you sent yours .
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Drew N, Alum

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What time zone are you set to? Is that the time it arrives in your Homestead email or your AOL?
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Duane7117

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That’s the time it came to my AOL account. I am in the eastern time zone in Florida. Weird thing is if you see the attached screenshot it doesnt even look like it went into my main Homestead account.
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Duane7117

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Sorry yes I did I didn’t read it right the 7:14 is Homestead time zone correct ?
(Edited)
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Duane7117

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So it looks like there’s five hours difference in our time zones which doesn’t make any sense unless you’re in Hawaii
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Drew N, Alum

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I'm in Mountain time. Can you log into Roundcube and go to settings > preferences > user interface. Set the timezone there. It might not be able to auto set.
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Duane7117

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OK so I set it to America/New York
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Drew N, Alum

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I sent another.
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Duane7117

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I got it. Sorry I had to go into a job thank you for your help on this .

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