Email Will Not Receive

  • 0
  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

This is a just some kind of setting I think, I just need some help.  If Drew happens to get this....This is the domain I was having issues with a couple weeks ago,    I built a site here, but the domain name is registered with Wix.  I was able to get "my" site up under the domain name.  My client wanted another email account, so I created one, it is  Well, I tested it that day to make sure it sent emails about, but I did NOT make sure it can receive them and as it turns out it can't.  My client just sent me a message letting me know he tried to send an email to that account and it comes back as "undeliverable."  I tested it and, yeah, that's what happens, but it SENDS out emails just fine.  Can someone shed some light on this please so I can get this fixed?  Thank you.
Photo of James0536


  • 912 Points 500 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
The DNS is set for mail service to be through Google Suite. You would need to update the DNS to send email service to Homestead. Our records are in the topic below.

This conversation is no longer open for comments or replies.