Email support?

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  • Updated 11 months ago
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I have unlocked my domain name to transfer to wordpress but the email you send me asking me to click the link and follow the instructions by the 7th will not allow me to do anything. It tells me it is unauthorized and check to make sure my domain is not locked.  It is not locked and why  can't I just email support?  I need an answer ASAP to transfer my site.
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Carrie Lewis

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  • frustrated to the highest level possible

Posted 11 months ago

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Drew N, Community Manager

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The domain is unlocked and the transfer was begun on 12/31.
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Carrie Lewis

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Ok you guys sent me an email with a link to click and do something for the transfer to go forward and I was unable to do it so I thought something was wrong.  If all is good than works for me.

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