Email stopped working progressively from one computer then another.

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Email stopped working on one computer, but still worked on laptop for three weeks.  Now it has stopped on laptop as well.  Have changed password, have deleted and added again, but neither has worked.
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msopsal2437

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  • extremely frustrated.

Posted 1 month ago

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Michelle C, Employee

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Hello,

Is your email address connected to a third party email client such as outlook, thunderbird or mac mail? If so, make sure all the settings are correctly entered to connect to Homesteads email servers https://community.homestead.com/homestead/topics/email-client-settings.

What program has the email stopped working with? When looking at the mail boxes in Roundcube, which is Homesteads provided email, I do see they all have current up to date emails in multiple folders. 

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