Email Space

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My email is saying that I'm 96% full although I deleted most of the emails in my inbox and all of the emails in my trash. Not sure why this is always happening. Please advise.
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Posted 3 months ago

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Michelle C, Employee

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The default storage for the mailbox is 500MBs, when I look at the sent folder and sort it by size, there are some messages in there that have large attachments. From the size of these message it does still show it is utilizing 475MBs in total and is reflecting properly. If you are going to be emailing and storing large emails in the mailbox, with a lot of attachments you may want to consider upgrading the storage quota.

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