Email Signature - Problem with cursor movement when tabbing to compose an email

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  • Updated 10 months ago
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I am having a problem with the cursor moving to the END of my EMAIL SIGNATURE when tabbing to compose an email.  Therefore, I have to move the cursor to the top of my email composition box before I can begin typing my emails.

Is there a setting somewhere?

Thank you!

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T

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Posted 10 months ago

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Drew N, Community Manager

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If you are trying to indent, you need to make sure that the composing is set to HTML, then use the increase indent button.

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T

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Drew N,

I am not trying to indent. --- However, I did change my signature to HTML and increased the indent to see if that would fix.  It did not.

When I start a new email and use the TAB key to navigate through the "To:" and "Subject:" to the message pane, it puts my cursor at the end of my email signature.  I have to press
CTRL + HOME to start typing my email.

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Drew N, Community Manager

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Thank you for the additional detail. I will look into this.

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